Systems, policies and ongoing monitoring that keep your operation in line with Traffic Commissioner expectations, so standards don't slip between audits.
A missed PMI, an out-of-date licence record or a pattern of infringements rarely looks serious on its own. Over months, those small gaps are what examiners find, and what Traffic Commissioners ask about.
Our compliance services give you the systems to catch problems early and the independent oversight to prove your standards are being kept, whether you run two vehicles or two hundred.
Use one service on its own or combine them into a retained package, with the scope, frequency and fee agreed in your quotation.
A package of ongoing support built around your operation. Elements can include periodic checks across drivers' hours, maintenance and defect reporting, regular reporting, reviews and a named contact between audits, with the scope and frequency set out in your quotation.
Ongoing peace of mindDiscuss retained support →From individual policies and procedures to complete Operations, Drivers and Garage folders, tailored to your sector and the way your business works. Documents are developed around your activities, responsibilities and compliance needs, giving your team clear, practical guidance for everyday use.
Individual documents or complete policy and procedure packsRequest policies and procedures →TSG provides independent oversight of your tachograph compliance systems, reviewing analysis reports, infringement trends and missing mileage, with practical advice and staff training to strengthen your processes. Routine downloads, day-to-day analysis, driver debriefs, investigations and disciplinary action remain the responsibility of the operator and its appointed team. Our role is to help you identify gaps and manage compliance effectively, with the scope of support agreed at the outset.
Formal training: coming soonDiscuss tachograph compliance oversight →Detailed reviews of safety inspection records, inspection intervals, brake test results, reported defects and rectification evidence. We assess the quality and completeness of records, identify recurring faults and gaps in follow-up, and check how your maintenance arrangements demonstrate vehicle roadworthiness against current DVSA guidance.
For operators using in-house or contracted maintenanceBook a maintenance review →Get your systems and KPIs to the standard needed for DVSA Earned Recognition.
When you're aiming higherBook a readiness check →A review of your OCRS score, roadside encounters, prohibitions and fixed penalties. We trace each one to its root cause and help you challenge records that are wrong.
When your OCRS isn't greenBook an OCRS review →Practical reviews of how changes to transport legislation, regulatory guidance and industry standards affect your operation. We identify where your systems, policies or working practices need updating and provide clear recommendations to help you prepare and maintain compliance.
When requirements changeDiscuss a regulatory review →A starting audit so we know where you are and what matters most.
Policies, schedules and reporting agreed with your transport manager.
Checks and reporting at the frequency agreed in your quotation.
Periodic reviews and audits, where included in your package, to confirm standards.
We agree the scope, frequency, included work and fee with you in a quotation before support starts. Packages are built around your fleet size and the elements you need, so nothing is included automatically.
No. We work with the tachograph analysis and maintenance systems you already use, or can recommend options if you don't have any.
No. Your transport manager keeps legal responsibility. We support them with checks, systems and oversight, which helps demonstrate continuous and effective control.
OCRS is the Operator Compliance Risk Score DVSA uses to decide which vehicles to stop. It's built from roadside checks, annual tests and prohibitions. A red or amber score means more stops and more scrutiny, and records are sometimes wrongly attributed. We help you understand your score, fix the causes and challenge errors.
Yes. Many operators start with policies and procedures or tachograph compliance oversight and add more over time.
Tell us about your operation and we'll suggest the right level of ongoing support.
